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1

The Impact of Career Satisfaction on Job Performance in Accounting Firms. The Mediating Effect of General Competencies

Trivellas, Panagiotis, Kakkos, Nikolaos, Blanas, Nikos, Santouridis, Ilias

Journal:

Procedia Economics and Finance

Year:

2015

Language:

english

File:

PDF, 276 KB

english, 2015

2

Customer relationship management and customer satisfaction: the mediating role of relationship quality

Santouridis, Ilias, Veraki, Androniki

Journal:

Total Quality Management & Business Excellence

Year:

2017

Language:

english

File:

PDF, 376 KB

english, 2017

3

Investigating the impact of service quality and customer satisfaction on customer loyalty in mobile telephony in Greece

Santouridis, Ilias, Trivellas, Panagiotis

Journal:

The TQM Journal

Year:

2010

Language:

english

File:

PDF, 111 KB

english, 2010

4

Investigating the Determinants of Internet Banking Adoption in Greece

Santouridis, Ilias, Kyritsi, Maria

Journal:

Procedia Economics and Finance

Year:

2014

Language:

english

File:

PDF, 350 KB

english, 2014

5

Internet service quality and customer satisfaction: Examining internet banking in Greece

Santouridis, Ilias, Trivellas, Panagiotis, Reklitis, Panagiotis

Journal:

Total Quality Management & Business Excellence

Year:

2009

Language:

english

File:

PDF, 200 KB

english, 2009

6

Extending E-S-QUAL with hedonic dimensions to measure the quality of internet travel services and its effects on perceived value, loyalty and switching barriers

Santouridis, Ilias, Krikoni, Eirini

Journal:

International Journal of Technology Marketing

Year:

2016

Language:

english

File:

PDF, 308 KB

english, 2016

7

Using E‐S‐QUAL to measure internet service quality of e‐commerce web sites in Greece

Mi Dahlgaard‐Park, Su, Santouridis, Ilias, Trivellas, Panagiotis, Tsimonis, Georgios

Journal:

International Journal of Quality and Service Sciences

Year:

2012

Language:

english

File:

PDF, 121 KB

english, 2012

8

IT Competences for Professional Accountants. A Review

Damasiotis, Vyron, Trivellas, Panagiotis, Santouridis, Ilias, Nikolopoulos, Sotiris, Tsifora, Evdokia

Journal:

Procedia - Social and Behavioral Sciences

Year:

2015

Language:

english

File:

PDF, 239 KB

english, 2015

9

Antecedents of Task Innovation: The Role of Management Information Systems

Trivellas, Panagiotis, Santouridis, Ilias

Journal:

Procedia - Social and Behavioral Sciences

Year:

2013

Language:

english

File:

PDF, 253 KB

english, 2013

10

[IEEE 2009 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) - Hong Kong, China (2009.12.8-2009.12.11)] 2009 IEEE International Conference on Industrial Engineering and Engineering Management - Investigating the mediation effect of satisfaction on the service quality and customer loyalty link: Empirical evidence from Greek customers of internet shops

Santouridis, Ilias, Trivellas, Panagiotis

Year:

2009

Language:

english

File:

PDF, 606 KB

english, 2009

11

Investigating the Impact of CRM Resources on CRM Processes: A Customer Life-cycle Based Approach in the Case of a Greek Bank

Santouridis, Ilias, Tsachtani, Eirini

Journal:

Procedia Economics and Finance

Year:

2015

Language:

english

File:

PDF, 370 KB

english, 2015

12

Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education. An empirical study of faculty and administration staff

Trivellas, Panagiotis, Santouridis, Ilias

Journal:

Total Quality Management & Business Excellence

Year:

2014

Language:

english

File:

PDF, 290 KB

english, 2014

13

Revising Greek Accounting & Finance Education in an Economic Crisis Environment

Santouridis, Ilias, Tsifora, Evdokia, Trivellas, Panagiotis, Nikolopoulos, Sotirios

Journal:

Procedia - Social and Behavioral Sciences

Year:

2014

Language:

english

File:

PDF, 312 KB

english, 2014

14

[IEEE 2009 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) - Hong Kong, China (2009.12.8-2009.12.11)] 2009 IEEE International Conference on Industrial Engineering and Engineering Management - TQM and innovation performance in manufacturing SMEs: the mediating effect of job satisfaction

Trivellas, Panagiotis, Santouridis, Ilias

Year:

2009

Language:

english

File:

PDF, 590 KB

english, 2009

15

Incorporating Information Technology into Accounting and Finance Higher Education Curricula in Greece

Santouridis, Ilias

Journal:

Procedia Economics and Finance

Year:

2015

Language:

english

File:

PDF, 231 KB

english, 2015

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